Spin provides technical support information both online and via our 24-hour technical support staff who are ready to assist you with any Spin related technical support problem.

1.888.SPIN.797 (7746-797) ext. 411

Call Technical Support at the above number if your technical support question is not answered below.

 

Answers to Frequently Asked Questions

Configuring your computer:

What’s my login or username?
What’s my e-mail address?
What do I use for an e-mail server?
What do I use for a news server?
I forgot my password! What do I do?
What is DNS and how do I configure it for Spin?
I’m Channel-bonding two modems. How do I set this up?
 

Changing / updating Information:

How do I view, add to or change my billing information?
How do I change my login username?
How do I change my login or e-mail passwords?
How do I add, delete or update additional e-mail accounts?